Franklin James Cook

U.S. Suicide Prevention Hotline Marks Its Millionth Call

In Hotlines, Intervention, Prevention on December 6, 2008 at 5:48 pm

A noteworthy development was missed by SPNAC a month ago when the U.S.’s National Suicide Prevention Lifeline network (800-272-TALK / 8255) announced that it had “answered its one millionth call since the hotline was launched on Jan. 1, 2005.” More than 1,580 people call the Lifeline daily, according to a news release from the Substance Abuse and Mental Health Services Administration (SAMHSA):

Using state-of-the-art technology and a network of 133 local crisis centers across the country, the National Suicide Prevention Lifeline can immediately link a caller seeking help to a trained counselor closest to the caller’s location, 24 hours a day, seven days a week. Calls to the toll-free Lifeline are confidential.

“People who feel hopeless, who don’t see a way out of their problems and their pain, need to know that there is somewhere they can turn for support and assistance. You are not alone,” [said Eric Broderick, SAMHSA’s acting administrator].

The Lifeline is also linked with the Veterans Suicide Prevention Hotline, which provides “national, around-the-clock access to crisis counseling for veterans and their families.”

Veterans seeking help or concerned family members can call 800-273-TALK (8255) and press “1” to be connected to a specialized call center run by the Department of Veterans Affairs and staffed by mental health professionals.

[The abridged URL for this post is http://tinyurl.com/MillionCalls ]

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